Setting up an account with Fast Print UK is quick, easy and completely free. Simply click the Log In / Register link at the top of our website or visit our registration page to create your account.

Once registered, you'll be able to place orders faster, view your order history, upload artwork, track the progress of your print orders and manage your account details all in one place. If you experience any problems creating your account, our friendly team is always happy to help.

To maintain our fast turnaround times, we do not offer standard digital proofs on every order. This streamlined production process allows us to manufacture and dispatch your print products as quickly and efficiently as possible.

For larger or more complex projects, we may be able to provide a digital or printed proof at our discretion. If you feel a proof is important for your order, please contact our team before placing your order and we'll be happy to discuss the options available.

Once you've completed your payment and uploaded your artwork, you'll receive an order acknowledgement confirming that we've successfully received your order.

We'll then send you an order confirmation email, which includes your order details, estimated production turnaround time and any important information relating to your order. If there are any issues with your artwork or if we need any additional information, a member of our team will contact you promptly before production begins.

We accept artwork supplied as a print-ready PDF only. For the best print quality, your PDF should be high resolution (300dpi where possible), include the correct bleed and crop marks if required, and have all fonts embedded or converted to outlines.

If your artwork contains photographic images, we recommend using the highest resolution available to ensure a sharp, professional printed finish. If you're unsure whether your artwork is suitable, our studio team can review your file before production and advise if any amendments are required.

If you need to cancel your order, please contact our Customer Service team as soon as possible. Orders can usually be cancelled and refunded provided they have not entered production.

Due to our fast turnaround times, many orders are printed shortly after they are placed. Once production has started or your order has been dispatched, we may no longer be able to cancel it or offer a refund.

If you're unsure about the status of your order, please get in touch with our team and we'll be happy to check it for you.

Orders cannot currently be placed over the phone, as all orders must be submitted through our secure online ordering system.

If you need any assistance, our friendly team is always happy to help. Whether you have a question about choosing the right product, uploading artwork, or completing your order, simply contact us by phone or email and we'll guide you through the process. Once everything is ready, you can complete your order online quickly and securely.

All artwork should be supplied in the CMYK colour mode, as this is the standard colour space used for professional printing.

If artwork is supplied in RGB, it will be automatically converted to CMYK before printing. Because RGB has a wider colour gamut than CMYK, some colours—particularly bright blues, greens and oranges—may appear slightly different once printed.

For the most accurate printed results, we recommend creating your artwork in CMYK from the outset or converting it before uploading. If colour accuracy is critical, we also recommend ordering a printed proof where available or contacting our team for advice before placing your order.

Yes, we may be able to offer an express printing service on selected products, subject to production capacity and availability.

Because every order is different, express production cannot be booked directly through our website. If you require your order urgently, please contact our Sales team before placing your order. We'll confirm whether an express turnaround is available and provide an estimated dispatch date.

Please note that an express service is offered at our discretion and is subject to a surcharge of 30% of the order value, with a minimum charge of £75. Availability may be affected by factors such as artwork approval, stock availability, production schedules and courier collection times.

The earlier you contact us, the greater the chance we'll be able to accommodate your required deadline.

Yes. We provide a range of free artwork templates to help you create print-ready designs for many of our products. Templates are available in Adobe Photoshop, Illustrator and InDesign, and can be downloaded from the Downloads / Resources section on the relevant product page.

Our templates are set up with the correct dimensions, bleed and safe areas to help you prepare your artwork accurately and minimise the risk of production delays. If you can't find the template you need, simply contact our team and we'll be happy to provide guidance or assist you with your artwork.

Our standard production turnaround is typically 3–4 working days for most products.

Turnaround time begins once your order, payment and print-ready artwork have been received and approved. It ends when your order has been dispatched by our courier or is ready for collection.

Please note that production turnaround does not include courier delivery time, as this is outside our control. Delays may occasionally occur if there are artwork queries, payment issues or stock availability concerns. If your order is expected to take longer than usual, we'll contact you as soon as possible to keep you informed.

If you have a specific deadline, please contact our team before placing your order. We'll be happy to advise on the best production and delivery options available.

If delivery is unsuccessful, the courier will usually leave a calling card or send a notification with instructions on how to rearrange delivery or collect your parcel. In most cases, the courier will attempt to redeliver your order up to two more times before returning it to us.

If your order is returned to Fast Print UK after unsuccessful delivery attempts, please contact our Customer Service team to arrange redelivery. Please note that additional delivery charges may apply to cover the cost of returning and resending your order.

Trim, bleed and safe margins are essential parts of preparing artwork for professional printing and help ensure your finished product looks exactly as intended.

Trim Line – The trim line shows where your artwork will be cut to its final finished size after printing.

Bleed – Bleed is the area that extends beyond the trim line. Background colours and images should extend into this area to prevent unwanted white edges appearing after trimming.

Safe Margin – The safe margin is the area inside the trim line where important text, logos and other key design elements should be placed. This helps prevent them from being cut off due to the small tolerances that can occur during the trimming process.

We recommend using our artwork templates wherever possible, as they include the correct trim, bleed and safe margin guides for each product. If you're unsure whether your artwork is set up correctly, our team will be happy to help.

If you've paid for your order online, a paid invoice will be emailed to the email address used when placing your order shortly after your estimated delivery date.

If you have a Fast Print UK credit account, your invoice will also be emailed to you shortly after your order has been dispatched or delivered, in accordance with your agreed account terms.

If you require another copy of your invoice or have any questions regarding your account, please contact our Accounts team and we'll be happy to help.

Yes. Fast Print UK offers a professional Artwork Fixing Service to help resolve common artwork issues before production, ensuring your files are ready for high-quality printing.

Our experienced studio team can amend your existing artwork and provide you with a print-ready PDF, ready to upload to your order. The service is available in three pricing bands, depending on the complexity of the amendments required:

• Small Fixes – £25: Minor amendments such as adding bleed, resizing artwork, correcting page size or making simple text changes.
• Medium Fixes – £50: More involved amendments, including multiple text changes, image replacements, layout adjustments or preparing artwork for print.
• Complex Fixes – From £100: Extensive artwork amendments, rebuilding files, recreating print-ready artwork from supplied elements or correcting complex artwork issues.

All artwork is assessed by our studio team before work begins, and the appropriate pricing band will be confirmed before any chargeable work is carried out.

If your artwork does not meet our print requirements, we'll contact you and offer our Artwork Fixing Service where appropriate. Alternatively, you can request this service before production by contacting our Customer Service team with your order number.

Please note: This service is designed to amend existing artwork and does not include creating new designs from scratch. It is also not a proofreading service. We recommend carefully checking all spelling, grammar and content before submitting your artwork, as responsibility for the final approved artwork remains with the customer.

Yes. Many of our products are available in custom sizes, although this will vary depending on the product.

Our PVC banners are fully customisable and can be produced to almost any size using our instant online price calculator. Simply enter your required dimensions to receive an instant price and place your order online.

Other products may also be available in bespoke sizes, subject to the material and manufacturing process. If you can't find the size you're looking for, please contact our team and we'll be happy to advise or provide a personalised quotation.

Yes. Fast Print UK offers nationwide delivery throughout the UK using trusted courier partners.

Whether you're ordering business cards, flyers, banners, signs, exhibition displays or promotional products, we'll deliver your order directly to your home, office or business address.

For large, fragile or high-value orders, we may recommend a dedicated courier service to help ensure your products arrive safely and on time.

Please note: Deliveries to certain locations, including parts of Scotland, Northern Ireland, the Scottish Highlands & Islands, the Isle of Wight, the Isle of Man and other offshore locations, may be subject to additional delivery charges. If a surcharge applies, we'll always let you know before your order is processed.

Unfortunately, we do not offer order collection.

Fast Print UK operates a fast-paced production and fulfilment service, with every order carefully processed, quality checked, packed and organised for dispatch through our courier network. This streamlined workflow allows us to maintain fast turnaround times and provide an efficient nationwide delivery service.

Introducing customer collections would disrupt this process and could impact production efficiency and dispatch times for all customers. For this reason, all orders are dispatched directly to the delivery address provided when your order is placed.

If you have a specific delivery requirement or deadline, please contact our team before placing your order and we'll be happy to discuss the most suitable delivery options.

At Fast Print UK, we take great pride in the quality of our products and customer service. If there's a problem with your order due to a manufacturing fault, production error or damage during delivery, please contact us as soon as possible and we'll work with you to resolve the issue.

In most cases, we'll ask you to provide photographs of the affected items so our team can investigate the problem and, where appropriate, arrange a replacement or reprint.

If your order has been damaged during transit, it is important that you notify us immediately. Prompt reporting allows us to submit a claim to the courier. Delays in reporting damage may result in the courier rejecting the claim, which could affect our ability to offer a replacement or refund.

Please note that we cannot accept responsibility for damage caused after delivery, including damage resulting from incorrect handling, misuse, accidental damage, vandalism, severe weather conditions or other circumstances outside our control.